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Title
Text copied to clipboard!Operational Excellence Manager
Description
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We are looking for an Operational Excellence Manager to drive continuous improvement and optimize business processes across our organization. In this role, you will be responsible for identifying opportunities to enhance operational efficiency, reduce waste, and improve quality in all aspects of our operations. You will collaborate with cross-functional teams to implement best practices, develop and monitor key performance indicators, and foster a culture of excellence throughout the company. The ideal candidate has a strong background in process improvement methodologies such as Lean, Six Sigma, or Kaizen, and possesses excellent leadership, communication, and analytical skills. As an Operational Excellence Manager, you will lead projects that deliver measurable results, facilitate training sessions, and mentor team members in operational excellence principles. You will also be expected to stay current with industry trends and emerging technologies to ensure our organization remains competitive and innovative. This position requires a strategic thinker who can balance short-term problem-solving with long-term process optimization. If you are passionate about driving change, enjoy working in a dynamic environment, and have a proven track record of delivering operational improvements, we encourage you to apply and join our team.
Responsibilities
Text copied to clipboard!- Lead and manage operational excellence initiatives across the organization
- Identify and analyze areas for process improvement and efficiency gains
- Implement Lean, Six Sigma, or other process improvement methodologies
- Develop and monitor key performance indicators (KPIs)
- Facilitate cross-functional teams to drive continuous improvement projects
- Provide training and mentorship in operational excellence principles
- Promote a culture of continuous improvement and quality
- Collaborate with leadership to align improvement initiatives with business goals
- Document and standardize best practices and processes
- Track and report on project progress and outcomes
- Stay updated on industry trends and best practices
- Support change management efforts related to process improvements
Requirements
Text copied to clipboard!- Bachelor’s degree in business, engineering, or related field
- 5+ years of experience in operational excellence or process improvement roles
- Certification in Lean, Six Sigma, or similar methodologies preferred
- Strong analytical and problem-solving skills
- Excellent leadership and project management abilities
- Exceptional communication and interpersonal skills
- Proven track record of delivering measurable process improvements
- Ability to work collaboratively with cross-functional teams
- Experience with data analysis and performance metrics
- Strong organizational and time management skills
- Adaptability to changing business needs and environments
- Proficiency with process mapping and improvement tools
Potential interview questions
Text copied to clipboard!- Can you describe your experience with Lean or Six Sigma methodologies?
- What is your approach to identifying process improvement opportunities?
- How do you measure the success of an operational excellence initiative?
- Describe a challenging improvement project you led and its outcome.
- How do you foster a culture of continuous improvement within a team?
- What tools or software do you use for process mapping and analysis?
- How do you handle resistance to change during process improvements?
- What KPIs do you consider most important for operational excellence?
- How do you stay updated on industry trends and best practices?
- Describe your experience with training or mentoring others in process improvement.
